Terms of Service

1. Contracting operator

These Terms of Service ("Terms") govern Early Access to and use of 3Allusion, an AI creator platform for eligible users operated by 3Allusion e.U., Inhaber Lukas Dreiher ("3Allusion", "we", "us", or "our").

These Terms are between you and 3Allusion e.U., Inhaber Lukas Dreiher, Großharras 231, 2034 Großharras, Österreich, operating 3Allusion / 3Allusion.pro.

By creating an account, accessing the app, uploading content, requesting a generation, purchasing credits, or otherwise using 3Allusion, you agree to these Terms and the policies linked from them, including our Content Policy, Privacy Policy, Age Policy, Credit Terms, Billing Disclosure, and Refund Policy.

If you do not agree, do not use 3Allusion.

2. Eligibility

You must be at least 18 years old to use 3Allusion. The Services are for adults only and are not intended for minors.

By using 3Allusion, you represent and warrant that:

• you are at least 18 years old;
• you have the legal capacity to enter into these Terms;
• the information you provide to us is accurate and complete;
• you are not prohibited from using the Services under applicable law; and
• you will comply with these Terms, our Content Policy, and applicable law.

We may request age, identity, rights, consent, or other verification information where reasonably necessary to confirm eligibility, investigate complaints, prevent abuse, satisfy partner or platform requirements, or comply with law.

Google login, email login, possession of a payment method, or a simple account acknowledgement is not formal age verification.

3. Description of Services

3Allusion provides AI-powered creator workflows, including character/reference workflows, image generation, image editing, photoshoot workflows, carousel creation, video generation, voice or audio features, upscaling, private asset storage, and related creator tools.

Some features may be experimental, limited, rate-limited, unavailable in certain regions, subject to account status, subject to verification, restricted by payment-provider requirements, or changed during product rollout.

We may modify, suspend, restrict, or discontinue any feature where reasonably necessary for product operation, legal compliance, safety, provider availability, abuse prevention, payment compliance, or business reasons.

4. Accounts and Security

You may need an account to use certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You must not:

• share your account with another person;
• sell, transfer, or assign your account;
• use another person's account without permission;
• bypass authentication, age gates, usage limits, payment checks, or safety controls; or
• use automated access unless we expressly allow it.

If you believe your account has been compromised or used without authorization, contact support@3allusion.pro.

5. User Content and Output

User Content means prompts, uploads, source images, reference images, videos, audio files, voice material, text, edits, instructions, metadata, support messages, abuse reports, and other material you submit to or through the Services.

Output means content generated, modified, enhanced, transformed, returned, or otherwise produced by the Services based on User Content, settings, templates, models, or your instructions.

You are solely responsible for your User Content, your prompts and instructions, your use of Output, and ensuring that your use of the Services complies with these Terms, the Content Policy, and applicable law.

AI Output may be inaccurate, unexpected, offensive, biased, low-quality, similar to third-party material, or unsuitable for your intended use. You are responsible for reviewing Output before using, publishing, selling, or distributing it.

6. Rights, Permissions, and Consent

You represent and warrant that you own, control, or have obtained all rights, licenses, permissions, releases, and consents necessary to upload, process, transform, generate from, store, use, publish, commercialize, and distribute your User Content and any resulting Output.

If User Content or intended Output involves a real person's face, body, likeness, voice, name, identity, personal attributes, biometric identifiers, intimate image, or other personal data, you represent and warrant that you have all required rights and valid consent for the specific use.

This requirement is especially strict for sensitive, identity-based, or higher-risk content.

You must be able to provide reasonable evidence of rights and consent if we request it for safety, legal, abuse, payment, or platform-compliance reasons.

You may not use the Services to sexualize, impersonate, deceive, harass, embarrass, exploit, blackmail, extort, or otherwise harm a real person.

7. Restricted Features and Compliance Controls

Certain features may be available only to eligible users and may be restricted by jurisdiction, trust signals, verification status, partner requirements, account status, or product rollout stage.

Restricted workflows may require additional acknowledgement, age checks, identity checks, consent confirmation, usage restrictions, manual review, or other controls.

Access to restricted features is a privilege, not a right. Hidden, disabled, unavailable, or restricted user interface elements do not create permission to use a feature or bypass a restriction.

We may refuse or stop processing any request that creates legal, safety, consent, payment, provider, platform, or reputational risk.

8. Prohibited Uses

You must not use the Services to create, request, upload, process, edit, generate, publish, share, distribute, sell, promote, facilitate, or attempt to obtain:

• content involving minors or persons who are, may be, or appear to be under 18;
• sexualized depictions of any person who is, may be, or appears to be under 18, regardless of labels, prompts, disclaimers, art style, fictional framing, or AI-generated status;
• child sexual abuse material or exploitative content of any kind;
• non-consensual intimate imagery, whether real, synthetic, manipulated, deepfake, or AI-generated;
• sexual violence, coercion, forced scenarios, assault, exploitation, trafficking, blackmail, extortion, or abuse;
• deceptive or harmful sexualized depictions of a real person;
• revenge porn, voyeuristic content, hidden-camera content, privacy-invasive sexual content, or content made for humiliation;
• impersonation, catfishing, identity misuse, fraud, scams, harassment, stalking, threats, hate, or illegal activity;
• content infringing copyright, trademark, privacy, publicity, data-protection, contractual, or other rights;
• malware, credential theft, evasion, platform abuse, scraping, or attempts to compromise systems; or
• attempts to evade moderation, age restrictions, verification, rate limits, credit checks, payment restrictions, provider restrictions, or safety controls.

This list is not exhaustive. We may restrict additional content or behavior where reasonably necessary to protect users, depicted persons, third parties, payment partners, providers, or the Services.

9. Depicted-Person Complaints and Removal Requests

Any person who believes they are depicted in content processed, stored, or distributed through 3Allusion may submit a complaint or removal request through Report Abuse or by contacting support@3allusion.pro.

We prioritize reports involving minors or under-18 concerns, consent violations, misuse of a real person's likeness, impersonation or catfishing, extortion, threats, rights infringement, or unlawful content.

We may request information sufficient to identify the content, confirm the reporter's standing, verify the depicted person or rights holder, and review the complaint.

While we investigate, we may disable access to relevant content, suspend processing, restrict an account, preserve evidence, or take other appropriate action.

If consent cannot be established, if consent is invalid or withdrawn where legally effective, if the content violates policy, or if the content is unlawful, we may remove or block the content and take related account action.

10. Moderation, Safety Checks, and Enforcement

We may use automated systems, provider responses, manual review, metadata analysis, transaction checks, and user reports to enforce these Terms, the Content Policy, payment requirements, provider requirements, and applicable law.

We may review prompts, uploads, source or reference media, outputs, usage patterns, account history, payment activity, abuse reports, and related metadata where reasonably necessary for:

• delivering the Services;
• preventing misuse;
• enforcing account eligibility;
• handling depicted-person requests;
• investigating fraud, chargebacks, or abuse;
• complying with law;
• satisfying provider, storage, hosting, or payment requirements.

If we reasonably believe that you, your User Content, your Output, or your account activity violates these Terms, the Content Policy, applicable law, provider rules, or payment requirements, we may:

• refuse processing;
• block, blur, watermark, delay, or remove content;
• restrict tools or features;
• require verification or documentation;
• suspend or terminate an account;
• cancel, delay, reverse, or refuse transactions;
• withhold or forfeit credits to the extent permitted by law;
• preserve evidence; or
• report or escalate severe cases where appropriate.

Where required by law, we will provide information about moderation decisions and available appeal or complaint options.

11. Storage, Privacy, and Media Access

User-linked media is intended to be stored privately and served through authenticated app routes or short-lived signed access where the current storage layer supports it.

Approved marketing, demo, public showcase, or documentation assets may be public.

You should not upload highly confidential, legally sensitive, or third-party material unless you understand the feature and have the necessary rights and consent.

Our handling of personal data is described in our Privacy Policy. If there is a conflict between these Terms and the Privacy Policy regarding personal-data processing, the Privacy Policy controls for that issue.

12. Third-Party Providers

3Allusion uses third-party providers for hosting, storage, authentication, email, analytics, payment processing, AI generation, moderation, and related infrastructure.

Selected features may send the prompts, uploads, source or reference media, audio, video, outputs, account metadata, or technical metadata needed to run the selected workflow to the relevant provider.

Provider availability, model behavior, output quality, safety handling, pricing, processing time, geographic availability, and accepted input may change. We are not responsible for provider outages, model changes, rejected requests, delayed processing, or unexpected Output, except where mandatory law provides otherwise.

13. Payments, Credits, and Checkout

Certain features are paid and may require prepaid credits or one-time purchases. Prices, taxes, fees, payment methods, billing entity, and statement descriptor will be shown at checkout.

Payments are processed by 3Allusion e.U. and/or its designated payment processors, acquirers, facilitators, billing partners, or authorized resellers, depending on the payment flow, region, and product configuration in effect at the time of purchase.

Credits are digital prepaid units. They are not money, stored value, e-money, a bank balance, a gift card, or a financial product. Credits have no cash value, are non-transferable, cannot be sold, assigned, exchanged, withdrawn, or redeemed for cash, and can be used only inside 3Allusion.

Purchased credits do not expire.

Credit costs may vary by tool, model, resolution, duration, provider cost, selected settings, account status, feature availability, and product configuration. We may change future credit costs, but changes do not retroactively alter credits already consumed.

Credits are reserved when a paid generation step starts. Successful steps are charged; technically failed steps release or return their affected credits.

For current billing guidance, see Billing Disclosure and Credit Terms.

14. Consumer withdrawal rights

Consumers may withdraw from an eligible online service contract within 14 days of its conclusion. Checkout records two confirmations: acceptance of the contractual terms, and a combined express request for early performance with acknowledgement of the applicable withdrawal consequences. Business purchasers instead expressly confirm that they are purchasing for commercial/business purposes and that statutory consumer withdrawal rights do not apply. Mandatory statutory rights remain unaffected.

Making credits available, using the first credit, or using all credits does not by itself establish full performance of a contract that includes continuing Studio or workspace services. For services, early expiry of the withdrawal right requires full performance and the applicable legal conditions. If you withdraw before full performance after expressly requesting an early start, a proportionate amount for services already provided may be payable under section 16 FAGG. Mandatory rights remain unaffected.

Consumers can use the withdrawal function or send a clear statement to support@3allusion.pro. The consumer withdrawal notice and optional model form are provided before purchase and in the consumer contract confirmation. Selecting Business or entering a tax ID alone does not determine whether a purchase is a business transaction; its actual purpose is decisive.

15. Generations, refunds and payment disputes

We do not offer voluntary money refunds or a general cash buyback for purchased credit packs. Purchased credits do not expire. Statutory withdrawal, warranty and other mandatory consumer rights, and justified claims for incorrect or duplicate charges, remain unaffected.

Credits are reserved for each generation step. Technically successful generations with a result made available are charged, even if the creative result does not meet personal expectations. Subjective dissatisfaction alone does not trigger an automatic credit return. Statutory rights for an actual defective or non-conforming service remain unaffected.

If a generation fails technically or its result cannot be provided, the credits for the affected step are automatically released or returned. A multi-step workflow is accounted for step by step: successful steps remain charged and failed steps are returned. A failed individual generation does not automatically refund the money paid for its credit pack.

Before a provider has accepted an order, a supported cancellation releases its reserved credits. Once an order is accepted, closing the browser or leaving the page does not cancel it. We do not promise a free cancellation after provider acceptance; any supported cancellation must account for the provider's actual status and costs.

We review payment disputes and chargebacks individually and retain the purchase, usage and confirmation evidence needed to handle the case. Exercising a statutory consumer right or filing a chargeback does not by itself result in an automatic account suspension, forfeiture of unrelated credits, or deletion of your Library.

Where justified and permitted, a temporary restriction may apply to the affected purchase and its remaining credits while the case is reviewed. Unrelated previously purchased rights are not automatically removed. Separate substantiated fraud, security or content-policy violations are handled under the applicable policies.

16. Early Access promotions and trials

Early Access promotions, discounts, or trial features may be limited, revoked, changed, capped, watermarked, restricted to certain tools, or subject to additional conditions disclosed with the offer.

Promotional access has no cash value and does not guarantee continued access to the Services or any specific feature.

17. Intellectual Property in the Services

The Services, website, software, interface, workflows, templates, prompts, model-routing logic, documentation, brand elements, trademarks, logos, design, and proprietary systems are owned by or licensed to 3Allusion and are protected by applicable law.

Except as expressly stated in these Terms, no rights are granted to you in the Services or 3Allusion intellectual property.

You must not copy, modify, reverse engineer, scrape, resell, sublicense, or exploit the Services except as permitted by law or expressly allowed by us.

18. Rights in User Content and Output

As between you and 3Allusion, you retain any rights you have in your User Content.

You grant 3Allusion a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, transform, display, and otherwise use User Content and Output only as reasonably necessary to provide, operate, secure, support, moderate, troubleshoot, document, and improve the technical reliability of the Services, handle abuse reports, comply with law, and enforce these Terms.

3Allusion does not use private uploads or private outputs for public marketing unless you separately agree.

Subject to your compliance with these Terms, and to the extent permitted by applicable law and provider terms, 3Allusion does not claim ownership of Output generated for your account.

However:

• Output may not be unique;
• similar or identical Output may be generated for other users;
• we do not guarantee that Output is protectable by copyright or other intellectual-property rights;
• Output does not grant you rights in any third-party person, likeness, trademark, copyrighted work, or protected material; and
• your right to use Output depends on your rights in the User Content and compliance with law.

19. Feedback

If you provide feedback, ideas, suggestions, bug reports, or feature requests, you grant 3Allusion the right to use them without restriction or compensation, unless otherwise agreed in writing.

20. Availability and Changes

We aim to keep the Services available, but we do not guarantee uninterrupted, error-free, secure, or permanent access.

The Services may be unavailable because of maintenance, provider outages, capacity limits, network issues, security incidents, legal restrictions, payment-provider restrictions, abuse prevention, or other reasons.

We may update, change, suspend, or discontinue features, models, pricing, credit costs, limits, templates, provider routing, or product availability.

21. Termination

You may stop using 3Allusion at any time.

We may suspend or terminate your account or restrict access where reasonably necessary for safety, law, abuse prevention, payment integrity, provider compliance, or violation of these Terms.

After termination, provisions that by their nature should survive will survive, including rights and consent obligations, payment obligations, enforcement, intellectual property, disclaimers, limitation of liability, dispute provisions, and contact/reporting provisions.

22. Disclaimers

The Services and all Output are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, and accuracy.

We do not guarantee that:

• a request will be accepted or completed;
• Output will match your prompt or expectations;
• Output will be accurate, lawful, non-infringing, or commercially usable;
• safety systems will detect every prohibited request or output;
• stored media will remain available indefinitely; or
• any specific provider, model, workflow, or price will remain available.

Mandatory consumer rights remain unaffected.

23. Limitation of Liability

Nothing in these Terms limits or excludes liability where limitation or exclusion is not permitted by applicable law, including liability for intent, gross negligence, death or personal injury caused by negligence, mandatory product liability, or mandatory consumer rights.

To the maximum extent permitted by law, 3Allusion and its affiliates, officers, employees, contractors, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunity arising out of or related to the Services or these Terms.

Our total aggregate liability for all claims arising out of or relating to the Services or these Terms will not exceed the greater of:

• the amount you paid us in the three months before the claim arose; or
• EUR 100.

24. Indemnity

If you use the Services for business, professional, commercial, or creator monetization purposes, you agree to defend, indemnify, and hold harmless 3Allusion and its affiliates, officers, employees, contractors, licensors, providers, and payment partners from and against claims, liabilities, damages, losses, and expenses arising out of or related to:

• your use of the Services;
• your User Content or Output;
• your violation of these Terms, the Content Policy, or applicable law;
• your infringement or alleged infringement of third-party rights;
• your failure to obtain required rights, releases, or consent; or
• your publication, sale, promotion, or distribution of Output.

For consumers, this indemnity applies only to the extent permitted by mandatory consumer law.

25. Changes to These Terms

We may update these Terms from time to time.

If changes are material, we will use reasonable means to notify users, such as updating the effective date, posting the new Terms, showing an in-app notice, or requiring renewed acceptance where appropriate.

Changes do not retroactively affect completed purchases unless required by law or clearly disclosed.

If you do not agree to updated Terms, stop using the Services. Continued use after the effective date of updated Terms means you accept the updated Terms, except where mandatory law requires a different process.

26. Governing Law and Consumer Protection

These Terms are governed by the laws of Austria, except where mandatory consumer law provides otherwise.

If you are a consumer resident in the EU, you may also benefit from mandatory consumer-protection rules of your country of residence.

Any dispute forum, venue, or jurisdiction rule applies only to the extent permitted by mandatory consumer law.

27. Policy Hierarchy

These Terms are supplemented by the Content Policy, Privacy Policy, Age Policy, Credit Terms, Billing Disclosure, Refund Policy, Report Abuse process, and feature-specific notices.

If there is a conflict:

• the Privacy Policy controls for personal-data processing;
• checkout disclosures control for the specific transaction shown at checkout;
• stricter safety, consent, or restricted-feature rules control for higher-risk content; and
• mandatory law controls over all policy terms.

28. Contact

3Allusion.pro
3Allusion e.U., Inhaber Lukas Dreiher
Großharras 231, 2034 Großharras, Österreich
Website: https://www.3allusion.pro
General contact: info@3allusion.pro
Support: support@3allusion.pro
Abuse: support@3allusion.pro
Billing: support@3allusion.pro
Automated account emails: no-reply@3allusion.pro

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